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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


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      • Natural Gas Contractors
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  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
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      • Carbon Monoxide
      • Safety Products
      • Proper Venting
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      • Winter Weather Safety
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      • Exterior
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      • Bedroom
      • Bathroom
      • Garage
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TAKE CONTROL OF YOUR ENERGY BILL BEFORE WINTER ARRIVES
Cold weather is on the way – prepare now and lower the impact of higher usage. We’re here to help you take control of your energy use.
Learn More
TAKE CONTROL OF YOUR ENERGY BILL BEFORE WINTER ARRIVES
Cold weather is on the way – prepare now and lower the impact of higher usage. We’re here to help you take control of your energy use.
Learn More

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Promoted Content Inside of a Slideshow

  • PAYMENT PLANS ARE AVAILABLE
    A little help goes a long way

    We here for you when you need it most and our payment plans are designed to give you choices. Our plans help ease the financial stress you may be experiencing. You can contact us if you are currently behind on your bill or as soon as you realize you need help and we’ll quickly get you set up on the best plan for you. 

    Learn More
  • Sign up for Budget Plan
    ENJOY PREDICTABLE BILLS AS THE TEMPERATURE BEGINS TO DROP.

    As we go into the winter heating season consider our free budget plan, you’ll pay about the same amount each month even as gas bills go higher. Enjoy predictable bills with our free Budget Plan.

    Sign in to Enroll
  • FREE Energy Efficiency Kit
    🔎🏡 🍂 Be prepared for chilly fall days – Start with a FREE Home Energy Audit 🍂

    For greater comfort and savings, consider completing our 🔎🏡 FREE online audit to see how your home uses energy and get personalized recommendations for greater efficiency. Qualifying customers will receive an energy efficiency kit at no cost, making it easier to enhance comfort and start saving on your energy bills before winter arrives.

    Take your Audit
  • Energy Efficiency Rebates
    📅🍂 Be prepared for chilly days—Cozy Starts Here! 😊

    Now’s the time to think about preparing your home for the colder months ahead. Some things you might consider:

    • Sealing up drafts and adding insulation can make your home extra cozy.
    • If your furnace/boiler shows signs of age, it's worth considering a replacement now rather than waiting until the middle of winter.

    Columbia Gas has rebates to help you upgrade to new qualifying equipment/measures, so you’ll be ready to stay warm and comfortable while saving energy.

    Check Rebates

Regulatory notices and filings

Notice of requested rate adjustment

On Thursday, March 20, 2025, Columbia Gas of Pennsylvania filed a request with the Pennsylvania Public Utility Commission (PUC) seeking approval to adjust base rates for distribution service in order to allow for the continued replacement of its natural gas distribution system. See detailed information about the rate adjustment.

View the customer notice

View the customer notice describing Columbia Gas’s rate request, the PUC’s role, and what actions you can take.

Future of Energy

Building Trust Through Responsible Innovation

Columbia Gas is committed to supporting the current and future needs of customers. In partnership with its parent company, NiSource, the company launched a multi-phase Hydrogen Blending project at its training center in Monaca, Pennsylvania.


 

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 Looking for Simple Ways to Manage your Bill? We’re Here for You! 

Payment Plans

Payment Plans

We offer payment arrangements to help you if you are having trouble paying your bill.

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Get on our Budget Plan

Get on our Budget Plan

This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

Explore Budget Plan

Get billing and payment alerts

Get billing and payment alerts

Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

Enroll Today

Income-eligible payment assistance programs

Income-eligible payment assistance programs

You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.

Learn More

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).