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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).

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SPRING INTO OUR PAYMENT OPTIONS
Payment Options Picked for You!

Everyone has unique needs that’s why we provide a bouquet of online payment options to make paying your bill easy and convenient.
Choose to make a one-time payment or automate your payment through your bank or sign up with our AutoPay program.
Payment Options
CHOOSE ONE OF OUR SIMPLE, SECURE WAYS TO PAY.
Need to make a payment? We have a variety of ways to pay.

Bank account, credit card, debit card, PayPal, Venmo or Amazon Pay.
Its simple: Make a one-time payment as a guest OR Login to your account to make a payment, and if you don’t have an account, it’s simple to set up.
Learn more!
Moving? You have a million things to do.
START, STOP, OR MOVE YOUR SERVICE ONLINE 24/7.

- 24/7 Convenience
- No more calls to make

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FREE. EASY. PREDICTABLE.
Enjoy predictable bills with our free Budget Plan

This program allows you to pay about the same amount each month. You can enroll in the Budget Plan program at any time during the year. To make sure there are no surprises, we review your budget and, if needed, adjust your budget amount up or down. We’ll notify you on your bill if your budget amount changes.
Sign in to enroll
Helping customers save energy and money
Energy Efficiency Rebates

If you have recently purchased or are planning to upgrade to qualifying measures or equipment, including furnaces, boilers, gas-fired heat pumps, smart thermostats, tankless water heaters and insulation & air sealing, you might be eligible for significant rebates. Find out about all of our available rebates and qualifications
See Available Rebates
Learn how to make your home more energy efficient
Online Energy Audit & Kit Program

Learn how simple changes can lead to energy savings in your home. Complete our free, online energy audit and you could receive a free energy efficiency kit with easy-to-install measures to help get you on the path to savings.
Take my Audit

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Future of Energy

Building Trust Through Responsible Innovation

Simple. Convenient. Secure.

Download the Columbia Gas mobile app today!

Looking for Simple Ways to Manage your Bill? We’re Here for You!

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Payment Plans

We offer payment arrangements to help you if you are having trouble paying your bill.

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Get on our Budget Plan

This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

Sign In to Enroll Today

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Get billing and payment alerts

Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

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Income-eligible payment assistance programs

You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).